The client is a global technology company which creates end-to-end internal radio communication systems. This includes designing a full suite of hardware devices and developing software & software-enabled services to be used on and with their hardware. They are used primarily by large enterprises and medium-sized businesses for colleague-to-colleague and device-to-colleague communication. Their hardware + software solutions are deployed across tens of thousands of locations and throughout the estates of large enterprises in UK, US & EU.

The client's solutions are used by most large & many medium-sized game studios and publishers. They enable game studios to gather real player insights at scale, to answer questions like how fun a game is, what players think about new DLC, the extent to which the controls are intuitive, and whether player onboarding is working as expected.

I was asked to undertake a top-to-bottom review of their pricing structure for enterprise and midmarket customers, and make actionable, specific recommendations on how to improve or replace it.

The leading legaltech provider of definitive reference materials for lawyers, barristers, and judges

The client already provides the definitive reference materials, SaaS and calculations used by legal professionals in a specific area of law. They were launching a new digital content platform to transition their content into a fully interactive, cross-device online experience featuring better search, highlighting, and syncing.

SaaS which increases the efficiency & efficacy of online advertising campaigns, while enabling more granular attribution and conversion tracking.

The client provides mission-critical backup software to many large and well-known enterprises, plus OEMs, businesses and home users. The solution is exceptionally robust and performant, enabling operational continuity in the most challenging circumstances including air-gapped PCs, large PC deployments, industrial & manufacturing applications, and obsolete operating systems.

Pricing, revenue & product strategy project for venture-backed SaaS company which automates and streamlines much of the work involved in administering class actions, volume claims and mass torts. The software is used by some of the best-known law firms in US, UK and Australia. The company also operates a third party litigation funding marketplace which makes it easier for law firms to work with funders, and for funders to identify fundable cases.

The client is a global D2C book publisher.

The challenges were:

1. How to raise average revenue per order

2. How to identify high-margin product development opportunities in personalised or customisable propositions which could be instrumental in increasing average revenue per order

3. Identifying opportunities to improve the rate of return/repeat transactions.